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Frequently asked questions

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WA Console supports integration with all major programming languages including PHP, Python, Node.js, Java, C#, Ruby, and Go. We provide REST API endpoints that work with any platform capable of making HTTP requests. SDKs and code examples are available for popular frameworks like Laravel, Express.js, Django, and Spring Boot.
Security is our top priority. WA Console uses industry-standard encryption, secure API authentication with tokens, HTTPS-only communication, message encryption in transit and at rest, regular security audits, and compliance with data protection regulations including GDPR. All WhatsApp communications maintain end-to-end encryption standards.
Absolutely! WA Console is designed for seamless integration with existing business systems. Our REST API easily connects with CRM systems like Salesforce, HubSpot, ERP systems like SAP, e-commerce platforms like Shopify, help desk software like Zendesk, and custom applications. We provide detailed integration guides and webhook support.
API rate limits depend on your subscription plan. Starter plans include 1,000 messages per month, Professional plans offer 10,000 messages per month, and Enterprise plans provide unlimited messaging. Rate limiting is set at 10 requests per second to ensure optimal performance. Webhook delivery has no additional limits.
Webhook notifications are sent to your specified endpoint URL when messages are received. Configure your webhook URL in the admin panel, ensure your endpoint accepts POST requests with JSON payload, verify webhook signatures for security, and implement proper error handling. We provide code examples for webhook processing in multiple languages.
Yes, WA Console supports sending various multimedia files including images (JPEG, PNG, GIF), documents (PDF, DOC, XLS, PPT), audio files (MP3, OGG, AMR), videos (MP4, 3GPP), and voice messages. Maximum file size is 100MB for documents and 16MB for media files. Files are processed and delivered automatically through our media API endpoints.
WA Console supports multi-account management through our dashboard. Add multiple WhatsApp Business accounts, switch between accounts easily, manage separate contact lists, configure individual webhook endpoints, track usage statistics per account, and set different API permissions. Each account maintains its own session and settings.
We provide comprehensive integration support including detailed API documentation, code examples in multiple programming languages, integration tutorials, dedicated technical support team, community forum, video tutorials, and priority support for paid subscribers. Our team assists with custom integration requirements and troubleshooting.
WA Console is a comprehensive WhatsApp API management system that provides: WhatsApp Business API integration, automated message sending, contact management, group management, media file sharing, webhook integration, multi-device session management, and real-time message delivery tracking. Perfect for businesses wanting to integrate WhatsApp into their applications.
Yes, we offer a free trial period to test our WhatsApp API services. You can explore all basic features including message sending, contact management, and API integration without providing credit card information. The trial period allows you to evaluate our service before committing to a paid plan.
No, you do not need a credit card to create an account and start with our free trial. Simply register with your email address and you can immediately begin testing our WhatsApp API integration features. Credit card information is only required when upgrading to a paid subscription plan.
Yes, WA Console provides real-time message synchronization across all connected devices and sessions. Messages are instantly synchronized, delivery status is updated in real-time, and webhook notifications are sent immediately when messages are received or delivered. This ensures consistent communication across all your integrated applications.
WA Console transforms restaurant operations by enabling WhatsApp-based order management, automated menu sharing, customer notification systems for order updates, integration with POS systems, customer feedback collection, promotional campaigns, loyalty program management, and real-time delivery tracking. This improves customer experience and operational efficiency significantly.
Financial institutions use WA Console for secure customer communication, automated account notifications, transaction alerts, customer support through WhatsApp, document sharing, appointment scheduling, loan application status updates, and compliance-friendly message archiving. All communications maintain high security standards required in financial services.
No
No, you only need a email to sign up.
A chatbot is always available to serve your customer 24/7. A chatbot can save you a lot of time and money by automating repetitive tasks like qualifying leads or answering questions of your customers. By offering instatily response to your customer, your business will build trust and boost conversions and sales.